Amazon Review Software for Ecommerce Brands

GetReviews helps Amazon brands collect more verified reviews from real customers using compliant QR code inserts, post-purchase surveys, and customer feedback flows. Turn the moment after delivery into a simple review collection experience that improves social proof, customer satisfaction, and marketplace performance.

Whether you sell on Amazon, Walmart, Shopify, or another marketplace, GetReviews gives you the tools to engage customers during the most important window in the buyer journey — the days immediately after they receive your product. With purpose-built post-purchase flows, brands can collect feedback, route support requests, register warranties, and encourage authentic reviews without relying on review gating or other practices that violate marketplace policy.

How GetReviews Works

GetReviews creates branded post-purchase experiences that customers access through QR codes, package inserts, thank-you cards, landing pages, or direct links. Customers can share feedback, contact support, access product information, and optionally continue to a marketplace review page.

Each post-purchase experience can be customized to fit your brand and your product. You decide what customers see, where they go after providing feedback, and what optional resources you make available — from warranties and registration to discounts and educational content. Because the same flow handles support routing and review encouragement, customers always have access to the same options regardless of how they feel about your product.

Why Amazon Reviews Matter

Amazon reviews help improve customer trust, product credibility, conversion rates, and long-term marketplace performance. Most happy customers never leave reviews simply because the process is inconvenient or poorly timed. GetReviews helps brands create better post-purchase experiences that encourage more authentic customer feedback.

Review volume and recency are two of the strongest signals Amazon uses to evaluate a product's relevance and ranking. Listings with more recent, authentic reviews tend to convert better in search results and ad placements. By reducing friction at the moment customers are most engaged — right after delivery — GetReviews helps brands close the gap between satisfied customers and reviewed customers.

QR Code Review Flows

QR code review flows reduce friction by making it easier for customers to access a post-purchase experience immediately after opening their package. One scan can bring customers directly to a branded landing page where they can share feedback, access support resources, or continue to a marketplace review page.

QR codes also work well for businesses that ship physical products but communicate primarily online. Customers can scan a code from a printed insert and arrive on a mobile-optimized landing page in seconds, without needing to remember a URL or open an email. For Amazon sellers in particular, QR codes are an effective way to reach customers who never receive Amazon's automated review request — or who simply ignore email. Learn more about QR code review software or how to design compliant Amazon insert cards.

Built Around Compliance

GetReviews is designed around compliant review collection practices. The platform does not support review gating, selective review routing, fake reviews, or rewards that are conditional on leaving a review. Customers should have access to the same review and support options regardless of sentiment or rating.

Compliance is built into the product itself. Survey flows present consistent options to every customer. Offers, warranties, and bonuses are never gated behind a review submission. Brands using GetReviews can grow their review volume while staying aligned with Amazon's Community Guidelines and similar marketplace policies, reducing the risk of account warnings, listing takedowns, or suspensions. For a deeper look at how we approach compliance, see our Amazon review compliance guide.

Customer Support Routing

When customers experience an issue, GetReviews gives businesses a simple way to guide customers toward support resources before frustration becomes a negative public review. This improves customer experience while still keeping review options available.

Support routing is not a substitute for review options — it sits alongside them. A customer who has a problem can choose to contact support, leave a public review, or both. The goal is to give customers the right resources to resolve issues quickly, which often results in better reviews over time and stronger customer relationships.

Built for the Post-Purchase Window

The most important moment in the customer journey is not the click that closes the sale — it is the moment customers receive your product. That is when impressions are strongest, when feedback is freshest, and when customers are most likely to take an action that benefits both them and your brand. GetReviews is designed entirely around that window. Whether you are running a small DTC brand or managing dozens of SKUs across multiple marketplaces, the platform provides a consistent way to engage customers, collect feedback, and grow authentic review volume after delivery.

Works With Your Existing Stack

GetReviews connects to the tools brands already use — email service providers like Klaviyo and Mailchimp, fulfillment platforms like ShipBob and ShipHero, automation tools like Zapier, and analytics destinations. Customer feedback collected through post-purchase flows can flow back into the systems your team already relies on, keeping CRM records, marketing segmentation, and customer support workflows in sync. Rather than replacing your stack, GetReviews extends it with a dedicated layer for post-purchase engagement and authentic review collection. See our integrations directory for the full list of supported partners.

Best For

GetReviews is built for ecommerce brands that take customer experience seriously. The platform is a strong fit for:

• Amazon sellers
• ecommerce brands
• marketplace sellers
• agencies
• DTC brands
• private label brands
• multi-marketplace sellers

If your business depends on authentic customer feedback and marketplace performance, GetReviews provides the post-purchase tooling to close the loop between delivery and engagement.

Get Started With GetReviews

Want to go deeper? See our Amazon review compliance guide, explore QR code review software for ecommerce brands, or learn how to design effective Amazon insert cards. For step-by-step setup instructions, the Getting Started hub walks through marketplaces, products, post-purchase surveys, and optional offers. To see flexible plans, visit Pricing or book a demo with our team.

Frequently Asked Questions